- Active Listener: Now this may seem like a NO BRAINER, however this is a basic skill that therapists should do but it does take some time master. Active listening requires therapists to be present within the moment, be able to thoughtfully respond and accurately seeking clarity- which leads me to my next point.
- Seeking Understanding: While we are professionals, therapists do not know all of the answers and we shouldn’t pretend to know either. Clients are the expert in their lives and I believe it is very important to guide clients appropriately- but we must first understand what they need. So, if there needs to be more clarity- simply asking “help me understand what you mean?, tell me more about your thoughts on that (referring to subject)?) Reflections are another healthy way to attempt to understand what clients are needing. Reflections also allow clients to correct you, and naturally, they may further explain what they mean. I believe this can help clients feel heard and build a solid rapport with you.
- Boundary Setting: Therapists should always set boundaries with clients. This allows for a safe space and protects the client and therapist relationship roles. Examples of boundary setting could be, clearly stating your role, time requirements for sessions- such as a late policy and length of session, discharge planning, sharing your hours of operation, and crisis information (clients can feel that they can independently or rely on natural supports to help manage symptoms if/when you are not available)
- Culturally Aware: A therapist has the responsible to be cultural competent and continue to grow and learn in this area. This means understanding that different cultures have different traditions and values that make up who they are and how they view the world. Not everyone is the same (simple right?!) and therapists should be sensitive to different cultures- while also seeking education as to how one’s culture is valued to them.

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